POLICIES

NEW CLIENTS

Please arrive 10 minutes prior to your appointment allowing yourself enough time to for parking and paperwork.

CANCELLATIONS

We have a 24 hour cancellation policy. Your appointment time is reserved exclusively for you. Please consider that last minute cancellations or "no-shows" take away from those we had to refuse. A valid credit card will be required for those who have missed more than two appointments. Services will be paid in full for any missed appointment.

PAYMENTS

We accept Cash and all major Credit Cards with valid id. Gratuities in cash are preferred and always appreciated.

REFUNDS

Due to the nature of our service, there are no refunds, or exchanges on services, prepaid series, packages, gift certificates, or purchased products at any time. Please see the owner if you are unsatisfied with any service received so that we may attempt to remedy the situation to the best of our ability.

Privacy

We will not give or sell your information to a third party.  Client data is stored in a secured electronic database for your protection.

Right of Refusal

We reserve the right to refuse service to anyone for reasons we deem necessary.

 

PLEASE NOTE THAT EACH SERVICE IS TIMED, IF YOU ARE RUNNING LATE WE MAY NEED TO RESCHEDULE. WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR FULL APPOINTMENT BUT THIS IS NOT ALWAYS POSSIBLE, AND YOUR SERVICE(S) MAY NEED TO BE MODIFIED AT YOUR ESTHETICIAN’S DISCRETION. WALK-INS ARE ALWAYS WELCOME, HOWEVER ANY RESERVED APPOINTMENTS WILL BE HONORED FIRST. 

TO PROVIDE OPTIMAL SERVICES, ONLY THE CLIENT AND ESTHETICIAN ARE ALLOWED IN THE TREATMENT ROOM DURING AN APPOINTMENT. CLIENTS UNDER THE AGE OF 18 WE INVITE A PARENT OR GUARDIAN TO BE ON HAND.